Book Your Activity

Last Updated: August 2026

1. Booking Confirmation

• All bookings are subject to availability and confirmation.

• Full payment is required to confirm the reservation.

• A booking voucher or e-ticket will be issued after successful confirmation.

• Guests are responsible for checking all booking details before the visit.

2. Smallest Tiger Experience

• The Smallest Tiger experience is intended for guests who may not meet the eligibility requirements of the larger tiger categories.

• The experience generally involves interaction with a young tiger under controlled conditions and staff supervision.

• The specific tiger available is not guaranteed and may vary according to the park's daily operating conditions.

3. Age & Height Eligibility

• Current published booking information indicates that the Smallest Tiger/Newborn category is available to younger guests, including children, subject to the applicable ticket conditions.

• Age and height requirements may vary depending on the specific ticket, tiger category, and park operating rules.

• Guests must provide accurate age and height information when booking.

• Tiger Park may verify age and/or height before allowing participation.

• The park's eligibility and safety requirements applicable on the date of the visit will prevail.

4. Animal Interaction

• All interaction must take place under the direction of authorised Tiger Park staff.

• Guests must follow staff instructions at all times.

• Guests must not independently approach, feed, tease, disturb, or otherwise interact with the tiger.

• The interaction may be shortened, modified, restricted, or cancelled due to the animal's behaviour, health, welfare, or safety considerations.

5. Photography

• Photography is subject to Tiger Park's rules and staff instructions.

• Guests may be required to follow specific positions or procedures for photographs.

• Flash photography or other equipment may be restricted where considered necessary.

• Professional or commercial photography may require separate permission.

6. Children & Infants

• Children may participate only when they meet the eligibility requirements applicable to the selected Smallest Tiger ticket.

• Children must remain under appropriate adult supervision.

• Infant participation is subject to the park's current safety and ticketing rules.

• Please refer to the separate Child & Infant Policy.

7. Health & Safety

Guests must follow all safety instructions provided by park staff.

Guests should not participate if they are unwell or if their physical condition could make animal interaction unsafe.

Tiger Park may refuse participation when staff consider participation unsafe for the guest, staff, or animal.

8. Personal Belongings

Guests are responsible for passports, mobile phones, cameras, wallets, valuables, and other personal belongings.

HolidayKart and Tiger Park are not responsible for loss, theft, or damage to personal belongings.

9. Operational Changes

Tiger Park may modify operating hours, tiger categories, interaction procedures, visitor routes, or facilities due to animal welfare, veterinary requirements, safety, weather, maintenance, or other operational circumstances.

10. Liability

HolidayKart acts as a booking facilitator for Tiger Park Pattaya.

HolidayKart is not responsible for changes in animal behaviour, temporary suspension of animal interaction, operational changes, weather conditions, traffic, government regulations, or other circumstances beyond our reasonable control.

11. Acceptance of Terms

By completing a booking, guests confirm that they have read, understood, and accepted these Terms & Conditions, together with the applicable Child & Infant Policy, Cancellation & Refund Policy, and Privacy Policy.

Last Updated: August 2026

1. Cancellation 24 Hours or More Before Visit

Cancellations made at least 24 hours before the scheduled visit date/time are eligible for a full refund, subject to the confirmed booking conditions.

2. Cancellation Within 24 Hours

Cancellations made less than 24 hours before the scheduled visit are 100% non-refundable.

3. Same-Day Cancellation & No-Show

• Same-day cancellations are non-refundable.

• No refund will be provided for a no-show.

• No refund will be provided for late arrival resulting in a missed interaction.

• No refund will be provided where a guest chooses not to participate after arriving at the park.

• Unused admission or services due to personal reasons are non-refundable.

4. Child Eligibility

Guests are responsible for providing accurate age and height information at the time of booking.

If a child does not meet the applicable requirements for the selected Smallest Tiger ticket, participation may be refused.

Bookings refused because the guest does not meet the published eligibility requirements may be non-refundable.

5. Infant Eligibility

Where an infant is not permitted to participate under the park's applicable rules, the animal interaction cannot be provided for that infant.

Refunds in such circumstances will be subject to the confirmed ticket conditions and operator's policy.

6. Animal Welfare & Safety

Tiger Park may suspend or cancel an interaction because of:

• Animal behaviour

• Animal health or welfare

• Veterinary requirements

• Weather

• Guest or staff safety

• Operational circumstances

Where the operator cancels the interaction, HolidayKart will assist with the alternative or refund option offered by the operator.

7. Tiger Category Changes

The specific tiger available for interaction is not guaranteed.

If the park changes the available tiger category due to animal welfare, safety, veterinary, or operational reasons, the applicable remedy will be determined according to the operator's policy.

8. Rescheduling

Requests to change the visit date must be made at least 24 hours before the scheduled visit and are subject to availability and operator approval.

Requests made within 24 hours may be treated as cancellations and will be non-refundable.

9. Refund Processing

Approved refunds will normally be returned through the original payment method. Processing time may vary depending on the payment provider or bank.

10. Final Cancellation Terms

The cancellation conditions stated on the confirmed booking voucher or ticket will apply to the specific reservation. Special promotional or operator-specific conditions may override the standard HolidayKart cancellation policy.

Last Updated: August 2026

At HolidayKart, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how information may be collected and used when you enquire about or book the Tiger Park Smallest Tiger experience through our website.

1. Information We Collect

To process and manage your booking, we may collect:

• Full Name

• Mobile Number

• Email Address

• Nationality

• Visit Date

• Number of Guests

• Date of birth or age information where required

• Height information where required for eligibility

• Hotel or transfer details, where applicable

• Special Requests

• Payment information required to process your booking

2. How We Use Your Information

Your information may be used to:

• Confirm and manage your booking

• Verify applicable age and height requirements

• Determine the appropriate ticket category

• Issue booking vouchers or tickets

• Coordinate with Tiger Park or its authorised operator

• Arrange transportation where included

• Communicate important booking and safety information

• Provide customer support

• Process payments and refunds

• Comply with applicable legal or regulatory requirements

3. Information Sharing

We may share information reasonably necessary to fulfil your booking with:

• Tiger Park Pattaya or its authorised operator

• Transportation providers, where applicable

• Payment service providers

• Government authorities where required by law

HolidayKart does not sell, rent, or share your personal information with third parties for their own marketing purposes.

4. Child Information

Where age, date of birth, height, or other information relating to a child is required to determine ticket eligibility, such information may be shared with Tiger Park solely for booking verification, eligibility, safety, and operational purposes.

Parents or legal guardians are responsible for providing accurate information for children included in a booking.

5. Payment Security

Payments may be processed through secure payment gateways or authorised banking channels.

HolidayKart does not intentionally store complete credit or debit card details when payments are processed through third-party payment providers.

6. Data Security

We use reasonable technical, administrative, and organisational measures to protect personal information against unauthorised access, loss, alteration, disclosure, misuse, or destruction.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

7. Cookies

Our website may use cookies and similar technologies to:

• Improve website functionality

• Remember preferences

• Analyse website traffic

• Improve website performance

• Enhance the browsing experience

Guests may disable cookies through their browser settings, although some website functions may be affected.

8. Data Retention

Personal information is retained only for as long as reasonably necessary to:

• Complete and manage bookings

• Provide customer support

• Maintain appropriate business records

• Comply with legal, tax, accounting, or regulatory obligations

• Resolve disputes

When information is no longer required, it may be securely deleted, anonymised, or otherwise disposed of in accordance with applicable requirements.

9. Your Rights

Depending on applicable law, you may have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion where legally permitted

• Withdraw consent for marketing communications

• Ask questions about how your information is collected or used

10. Third-Party Websites

Our website may contain links to third-party websites, payment platforms, or service providers.

HolidayKart is not responsible for the privacy practices or security of third-party websites. Guests should review the applicable third-party privacy policy before providing personal information.

11. Changes to This Privacy Policy

HolidayKart may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable legal requirements.

Any revised version will be published with an updated "Last Updated" date.

12. Contact Us

If you have questions regarding this Privacy Policy or the handling of your personal information, please contact HolidayKart through the contact details provided on our website.

By submitting an enquiry or completing a booking for Tiger Park Smallest Tiger, Pattaya, you acknowledge that you have read and understood this Privacy Policy.